![]() For Desktop products, if not 100% satisfied, return within 60 days to Intuit Canada with a dated receipt for a full refund of purchase price.Does not include calculation errors due to errors in CRA tables. If you pay a penalty or interest due to a TurboTax calculation error, we will reimburse the penalty and interest.All tax forms and documents must be ready and uploaded by the customer for the Tax preparation assistant to refer the customer to an available Expert for Live tax preparation. The Tax preparation assistant will validate the customer’s tax situation during the welcome call and uploaded documents to assess readiness. Same day service (sync a.k.a Express): Based on average completion time and may vary based on expert availability.If you have to pay an CRA penalty (or interest) because of an error that a TurboTax tax expert or CPA made while acting as the preparer for your return, we'll pay you the penalty and interest. If you get a larger refund or smaller tax due from another tax preparer, we'll refund the applicable TurboTax Live Full Service purchase price paid. ![]()
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